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School IT Support

With over 20 years experience we are experts in providing IT support to the education sector.  We can tailor a support solution to meet your specific needs and budget.

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Our service comprises of regular on-site visits to suit your specific requirements, in addition to this our support team is able to provide telephone, email and remote support between your visits to ensure you are never without IT support and any issues that may arise are resolved quickly and efficiently.

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Based in Saddleworth we are able to support schools in Oldham, Tameside, Stockport, Manchester, Trafford, Rochdale, Calderdale & Kirklees.

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All schools have an appointed technical contact, a consistent person who fulfils your scheduled visits.  Your technician will build up a great relationship with your school staff and fully understand the needs of your school to enable us to deliver the very best service possible.

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We can support schools of any size and offer a wide range of services including: 

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  • Remote management of user accounts.

  • Hardware support for desktops, laptops and all other IT equipment.

  • Server support (hardware and configuration) including monitoring of your backup process.

  • Network infrastructure including cabling, switches and wireless networks.

  • Admin software support including SIMS, FMS, Integris, Money Manager, Group Call and Parent Pay.

  • Curriculum software support including Microsoft Office, Office365, GSuite, SMART Notebook and software from a wide range of educational software publishers.

  • Support for mobile equipment including iPad’s, Windows and Android devices.  We have experience with a range of mobile device management (MDM) solutions including Jamf (was Zuludesk), Meraki, GSuite and Apple Profile Manager.

  • Peripheral support including printers, scanners, interactive TVs, SMART Boards and projectors.

  • Visitor management systems including e-Reception Book, InVentry & Entry Sign.

  • Supply of most IT hardware at competitive prices.

  • Management of services including online data backup, firewall and filtering.

  • Monitoring of critical services including internet and servers.

  • Budget planning including preparation of a 5 year rolling replacement program for your IT equipment.

  • Annual IT Review meetings.

  • Advice to support schools with data security, safeguarding and GDPR compliance.

  • Support for your staff to ensure they make the best use of your IT equipment and resources​. 

  • An Online Support Tool that enables staff to report IT jobs with us. 

  • Remote support for urgent tasks in between on-site visits.

  • A professional service from our DBS checked engineers. 

 

Please contact us to arrange a no obligation visit to discuss your requirements and tailor a package to suit your needs and budget.

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